Securing the future of AI

Prompt Shield Privacy Policy

Effective Date: 1st January 2025

1. Introduction

Welcome to Prompt Shield, a product of Bit Pulse AI AS (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website, platform, or services (collectively, the “Services”).

We are committed to maintaining the confidentiality, integrity, and security of your personal information and ensuring compliance with applicable data protection laws, including the UK GDPR, EU GDPR, and relevant Norwegian privacy regulations.

If you have any questions about this Privacy Policy or your rights, please contact us at:

contact@promptshields.com

2. Information We Collect

We collect different types of personal information, depending on how you interact with Prompt Shield:

2.1 Information You Provide Directly

When you use our Services, we may collect:

• Contact Information: Name, email address, phone number.

• Account Information: Login credentials, preferences, and settings.

• Billing Information: Payment details (processed securely via third-party providers).

• Support & Communication Data: Emails, chat messages, feedback, and survey responses.

2.2 Information We Collect Automatically

When you interact with our Services, we automatically collect:

• Device & Technical Data: IP address, browser type, operating system, device identifiers.

• Usage Data: Pages visited, time spent, interactions (clicks, scrolls), error reports.

• Cookies & Tracking Data: We use cookies and similar technologies for analytics, security, and improving your experience. (See our Cookie Policy for details).

2.3 Information from Third Parties

We may receive data from:

• Business Partners (e.g., integration providers, authentication services like Google or Microsoft).

• Marketing & Analytics Providers (for targeted communication and product improvements).

3. How We Use Your Information

We use your information for:

PurposeLegal Basis (UK/EU GDPR)Providing and improving our ServicesContractual necessityPersonalising user experienceLegitimate interestCustomer support and responding to queriesContractual necessityEnhancing security and fraud preventionLegitimate interest/legal obligationSending marketing communications (if opted-in)ConsentComplying with legal or regulatory requirementsLegal obligation

You can opt out of marketing at any time by clicking “unsubscribe” in our emails.

4. How We Share Your Information

We do not sell your personal data. However, we may share information in the following cases:

• With service providers (e.g., cloud hosting, analytics, payment processing).

• With business partners (only where necessary to provide integrations or referrals).

• For legal reasons (e.g., compliance with law enforcement requests).

All third parties are required to adhere to strict data protection agreements.

5. International Data Transfers

We primarily store and process data in Norway, the UK, and the EU. If data is transferred outside these regions, we implement safeguards such as Standard Contractual Clauses (SCCs) to ensure data protection.

6. Data Retention

We retain personal data only as long as necessary for:

• Service provision (while your account is active).

• Legal & regulatory compliance (e.g., tax records for 6 years).

• Security & fraud prevention (as needed).

When no longer needed, data is securely deleted or anonymised.

7. Your Rights & Choices (UK/EU Users)

You have the right to:

• Access your data (request a copy).

• Correct inaccurate information.

• Delete your data (subject to legal exceptions).

• Restrict processing in certain situations.

• Withdraw consent for marketing.

• Data portability (request transfer to another provider).

• Object to processing based on legitimate interests.

To exercise these rights, contact us at contact@promptshields.com.

If you believe we have mishandled your data, you can file a complaint with:

• UK ICO (Information Commissioner’s Office) – www.ico.org.uk

• Norwegian Datatilsynet – www.datatilsynet.no

8. Security Measures

We use industry-standard security practices, including:

•  Encryption (for data storage and transmission).

• Access Controls (limiting access to authorised personnel).

• Regular Security Audits (to detect vulnerabilities).

Despite best efforts, no system is 100% secure—please use strong passwords and protect your credentials.

9. Changes to This Privacy Policy

We may update this policy from time to time. If there are significant changes, we will notify you via email or our website. The latest version will always be available www.promptshields.com/privacy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: contact@promptshields.com